OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
104 ratings and 90 comments received in the last 90 days.
01 June 2026
Leanne responded to my chasing email at the beginning & then kept me updated after further delays. On collection, the audio unit needed replacing, Stuart & Daryl dealt with it calmly, keeping me updated & reassured throughout.
01 June 2026
Stuart was great very knowledgeable and extremely helpful when choosing our Mini
29 May 2026
Great experience and Stuart was helpful at every step of the purchase journey
27 May 2026
Excellent service
21 May 2026
All questions were answered by leanne...who was very patient with me!! Couldn't have asked for better service
19 May 2026
It was a pleasure purchasing our new Mini Cooper Classic from Williams in Bolton. Josh Finch made everything so simple for us from enquiry to hand over.He was very knowledgeable and kept us in the loop .Thanks for everything Josh.
18 May 2026
The service from the team was great
08 May 2026
Joseph had all the information needed to make the purchase as easy and straightforward as possible. A credit to your team.
06 May 2026
We always receive a first class service with Mini, Bolton and Stuart ensured that our recent upgrades were exactly right. Slightly disappointing that confusion on the finance agreement caused slight delays in delivering the cars on time.
14 June 2026
Great service, overall
10 June 2026
Debbie was fantastic and so helpful amazing for being so new to the role
06 June 2026
BMW reception fantastic Mini absolutely dreadful. Never had such an awful experience with anything as I have had from Mini.
05 June 2026
Upon collection, i was told the vehicle was fine, an hour later i received a report saying a wheel and rear pads needed changing
03 June 2026
They kept me informed about the process and everything was done as they said and in time as well
03 June 2026
Extremely impressed with the service from start to finish. Stuart at Williams Bolton was fantastic throughout the whole process & showed great customer service skills. Nothing was too much trouble & he provided a great service & would recommend him
03 June 2026
Had booked courtesy car but car not available on arrival.
03 June 2026
Really disappointed. Originally told it will be a quick inexpensive job, then told it would be over £600 but would be finished that day. Then I was told it would be day after by a man eating his dinner over the phone.
01 June 2026
Always a good service
30 May 2026
Amazing service from Mini BMW Bolton. I wasn't sure wether my service card was working so the team checked it for me before i left.
FIND Williams Bolton.
Address
- 1 Vincent Way, Raikes Lane, Bolton, BL3 2NB
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:11:00 - 16:00
Phone
- 01204 900905
Bolton as well as surrounding areas including Bury, Wigan, Chorley and Manchester
Address
- 1 Vincent Way, Raikes Lane, Bolton, BL3 2NB
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:30 - 12:30
- Sun:CLOSED
Phone
- 01204 900900
Bolton as well as surrounding areas including Bury, Wigan, Chorley and Manchester
12 June 2026
The whole process was both smooth and effortless and a comfortable experience..Leanne Sharp your sales executive was expert in her delivery especially during the handover my thanks to her especially.