OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
170 ratings and 143 comments received in the last 90 days.
21 October 2026
Really happy with the service I received from Joe at Mini. Very efficient. Keeped me updated all through the process. Joe helped me with the online stuff. He made it look very easy. Joe went above and beyond and is a true asset to Mini Bolton.
20 October 2026
Approachable, knowledgeable and friendly staff- looked at all our requirements and tried their best to meet them .
20 October 2026
Disappointed with communication, soupport and information given
20 October 2026
communication was high level from start to finish.
15 October 2026
Leanne was really patient with me !!! She explained everything and kept smiling !!
03 October 2026
treated promptly and with courtesy by knowledgable sales person
02 October 2026
It was simple and very quick
02 October 2026
The whole team are so helpful listen to what you have to say and requirements. Nothing was to much trouble.
01 October 2026
The purchase and delivery of my new Mini was very quick and easy. I was kept informed of everything from start to finish. Very happy, Joseph was excellent and very helpful.
25 October 2026
Danny was very helpful and efficient. Checked the car in and sorted the pprwrk very quickly. Excellent customer service
25 October 2026
Easy from start to finish at a professional establishment
25 October 2026
All fine. Exceptional service by Debbie.
24 October 2026
Despite the rather long wait the receptionist Debbie was extremely helpful and pleasant.
21 October 2026
Debbie called before and ensured she was there with support throughout.
21 October 2026
NO ISSUES EXPERIENCED - QUICK AND EASY PROCESS
21 October 2026
Just disappointed that a car that has only done only 7000 miles needed over £800 spending for a service and mot , only replaced 2 rear seat belt buckles to pass it's mot at a cost of over £400 and made advisory comments on front seat belt buckles.
20 October 2026
Was told 2hour wait to collect the car but nearly 45mins longer. Told me the bay where my car was and it wasn't in that bay! Was in a hurry as had to get home for an appointment so had to mess about trying to sort it out!
20 October 2026
Car wasn't ready till 6.30 pm had it all day for brake fluid and MOT. Also may app still saying needs brake fluid a week after it was changed, obviously the mechanic hasn't reset the system, which I believe I can't do myself.
20 October 2026
Fab customer service, extremely clean and comfortable waiting area. Overall a lovely experience.
FIND Williams Bolton.
Address
- 1 Vincent Way, Raikes Lane, Bolton, BL3 2NB
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:11:00 - 16:00
Please note that our Christmas opening hours are as follows:
24 December: Closed from 1pm
25 & 26 December: Closed
27 – 30 December: Open as Usual
31 December: Closed from 1pm
1 January: Closed
2 January: Normal Hours Resume
Phone
- 01204 900905
Bolton as well as surrounding areas including Bury, Wigan, Chorley and Manchester
Address
- 1 Vincent Way, Raikes Lane, Bolton, BL3 2NB
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:30 - 12:30
- Sun:CLOSED
Please note that our Christmas opening hours are as follows:
24 December: Closed from 1pm
25 & 26 December: Closed
27 – 30 December: Open as Usual
31 December: Closed from 1pm
1 January: Closed
2 January: Normal Hours Resume
Phone
- 01204 900900
Bolton as well as surrounding areas including Bury, Wigan, Chorley and Manchester
23 October 2026
The sales person who delt with us from inital contact through to the final completion was excellent, easy to talk to, and made us feel very very welcome. Also like to mention the rest of his team. Thank-you